At Poppipals, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website Poppipals.com and make purchases.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect different types of information to provide and improve our services, including:

a. Personal Information

When you make a purchase or sign up for an account, we may collect:

  • Your name, email address, phone number, and shipping/billing address.
  • Payment details (processed securely through third-party payment providers).

b. Non-Personal Information

We automatically collect certain data when you browse our website, such as:

  • IP address, browser type, operating system, and device information.
  • Website usage data, including pages visited and time spent on the site.

c. Cookies & Tracking Technologies

We use cookies and similar tracking tools to improve your shopping experience. These help us:

  • Save your preferences for future visits.
  • Analyze site performance and enhance functionality.
  • Provide personalized recommendations.

You can disable cookies in your browser settings, but some features may not work properly.

2. How We Use Your Information

We use your information to:
✔️ Process and fulfill your orders.
✔️ Provide customer support and respond to inquiries.
✔️ Send order confirmations, shipping updates, and promotional emails (if opted in).
✔️ Improve our website, products, and customer experience.
✔️ Prevent fraud and ensure website security.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share data with:

🔹 Service Providers: Payment processors, shipping carriers, and email marketing platforms that help us operate.
🔹 Legal Compliance: If required by law, we may disclose information to law enforcement or regulatory bodies.
🔹 Business Transfers: If Poppipals is sold or merged, your data may be transferred to the new owner.

All third-party services we use are required to keep your information confidential.

4. Data Security

We take security seriously and use:
🔐 Secure servers and encryption to protect personal data.
🔐 Strict access controls to prevent unauthorized access.
🔐 Regular security updates and monitoring for potential threats.

However, no system is 100% secure. Please protect your account by using a strong password and not sharing it with others.

5. Your Rights & Choices

You have control over your data, including:

🔹 Access & Updates: You can review and update your personal information in your account settings.
🔹 Opt-Out of Emails: Unsubscribe from marketing emails anytime using the link in our emails.
🔹 Delete Your Data: Request data deletion by contacting us at [email protected].

Some data may be retained for legal or security reasons.

6. Children’s Privacy

Poppipals does not knowingly collect personal information from children under 13 years old. If we learn that a child’s data has been provided, we will delete it immediately.

If you are a parent or guardian and believe your child has shared personal information, please contact us.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please review their policies before providing any information.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with a new effective date.

We encourage you to review this policy regularly to stay informed.

9. Contact Us

If you have any questions about our Privacy Policy, you can reach us at:

📧 Email: [email protected]
📍 Address: No: 3055 E Crescentville Rd, Cincinnati, OH 45235, US

Thank you for trusting Poppipals! 💙