At Poppipals, we strive to deliver your orders quickly and efficiently. Please review our shipping policy below for details on processing times, shipping methods, and delivery expectations.

1. Processing Time

  • Order Processing Time: 1-2 business days.
  • Orders placed after 2:00 PM (EST) will be processed the next business day.
  • Orders are not processed on weekends or public holidays.

2. Shipping Methods & Estimated Delivery Times

We offer standard and expedited shipping options across the U.S. Delivery times vary based on your location and chosen shipping method.

Shipping Method Estimated Delivery Time Cost
Standard Shipping 5-7 business days Calculated at checkout
Expedited Shipping 2-4 business days Calculated at checkout
Overnight Shipping 1-2 business days Calculated at checkout

🚚 Free Standard Shipping on orders over $50 within the U.S.

3. Shipping Locations

  • Domestic Shipping: We ship anywhere in the United States, including Alaska and Hawaii.
  • International Shipping: We currently do not ship internationally, but we’re working on expanding our reach! Stay tuned for updates.

4. Order Tracking

  • Once your order is shipped, you will receive an email confirmation with a tracking number.
  • You can track your order in real time using the link provided in the email.
  • If you do not receive a tracking number within 48 hours of placing your order, please contact us at [email protected].

5. Delays & Lost Packages

While we strive to deliver on time, unexpected delays may occur due to:
🚨 Weather conditions, high order volume, or carrier issues.
🚨 Incorrect shipping addresses provided by customers.
🚨 Holiday shipping congestion.

If your package is delayed or lost, please contact us at [email protected] so we can assist you.

6. Address Changes & Order Modifications

  • Address Changes: If you need to update your shipping address after placing an order, please contact us within 12 hours.
  • Order Changes or Cancellations: Orders can only be modified or canceled before they are processed. Once shipped, we cannot make any changes.

7. Shipping Issues & Returns

If your package arrives damaged or is missing items, please:
📸 Take a photo of the package and damaged items.
📩 Email us at [email protected] within 7 days of delivery.
📦 Refer to our Refund & Returns Policy for more details on returns and exchanges.

8. Contact Us

📧 Email: [email protected]
📍 Address: No: 3055 E Crescentville Rd, Cincinnati, OH 45235, US